--- title: "Manually connect your domain to your Mayzing store" description: "If you are using a domain provider that our automated domain connection does not yet integrate with, then you will need to manually enter the records on your domain provider’s site." url: https://help.mayzing.com/en/articles/101-manually-connect-your-domain-to-your-mayzing-store collection: "Connecting a domain" updated: 2026-10-30 language: en alternates: [vi, ar] --- # Manually connect your domain to your Mayzing store If you are using a domain provider that our automated domain connection does not yet integrate with, then you will need to manually enter the records on your domain provider’s site. > **Info:** **Important: Zendesk Email Update** – Zendesk has made changes to its email authentication requirements. You now need to add **3 additional DNS records** to your domain to improve email deliverability and help prevent support emails from going to spam. 1. On the dashboard main navigation, click on _Domain Setup_. 2. Enter your custom domain in the custom domain box (Do not include the www part of the domain) and press _Connect_. 3. Log in to your domain provider’s site. 4. Find your domain and go to the DNS Management screen. 5. Manually add the entries that you see on the domain setup section of your seller dashboard. Examples of which can been seen below. > **Info:** If you are using Unstoppable Domains your @ TXT record will need to be entered as **"v=spf1 mx include:spf.improvmx.com include:mail.zendesk.com ~all"** including the quotation marks > **Info:** If you are using Namecheap, the MX records are entered on the same page as the advanced DNS, but you’ll need to scroll down to the **Mail Settings** section > **Warning:** The red records below are unique to you, and should be copied from your dashboard. Don't use the records in the example below.

Record Type	Host	New Value	Priority
A	@	37.16.11.30
CNAME	www	ssl.mayzing.com
CNAME	emXXXX	u26760764.wl015.sendgrid.net
CNAME	s1._domainkey	s1.domainkey.u26760764.wl015.sendgrid.net
CNAME	s2._domainkey	S2.domainkey.u26760764.wl015.sendgrid.net
CNAME	zendesk1._domainkey	zendesk1._domainkey.zendesk.com
CNAME	zendesk2._domainkey	zendesk2._domainkey.zendesk.com
TXT	@	v=spf1 mx include:spf.improvmx.com include:mail.zendesk.com ~all
TXT	zendeskverification	db14899a2decag5r
TXT	_dmarc	v=DMARC1; p=none
MX	@	mx1.improvmx.com	10
MX	@	mx2.improvmx.com	20

6. Once you have added the records on the dashboard, you can press the _Verify_ button against each record to ensure that they have been updated and have propagated correctly. 7. You should click verify on each of the entries to confirm they have completed correctly. If they have, it will show the status on your dashboard as complete and will be green. ![DNS settings screen shows Storefront access, email, and support configuration tables with record types, values, Complete statuses, and Verify links. Visible: Configure your Storefront access, Configure your email, Configure your support, HOST, TYPE, VALUE.](https://staticfiles.gleap.io/ghelparticle/TFgvujo3KCgX8pt8JVs9aKwOsx2ti0LFIzbnCATxf60jZMZHRsilD1ki4VPQ5RjfHryxMmx2xnr.png) It can take up to 24 hours for these changes to be propagated around the internet. If you wish to check the progress of these, you can do so at the following links. Ensuring you change YOURDOMAINNAME to your domainname. For example [https://www.whatsmydns.net/#A/moteefe.com](https://www.whatsmydns.net/#A/moteefe.com) - [https://www.whatsmydns.net/ - A/YOURDOMAINNAME](https://www.whatsmydns.net/#A/YOURDOMAINNAME) - [https://www.whatsmydns.net/ - CNAME/www.YOURDOMAINAME](https://www.whatsmydns.net/#CNAME/www.YOURDOMAINAME) Once all of this has been completed, and the changes have been propagated, your store is up and running!