# Help center

> Find answers to your questions

## Managing your stores

These guides take you through how to manage your stores on Mayzing

- [Creating a new store on Mayzing](https://help.mayzing.com/en/articles/1-creating-a-new-store-on-mayzing): Follow this guide to create a new store under your chosen team or personal account on Mayzing. It's crucial to ensure you're in the correct account, as stores can't be transferred later.
- [Branding your store on Mayzing](https://help.mayzing.com/en/articles/5-branding-your-store-on-mayzing): You can create a unique look and feel for your Mayzing store by customising its branding elements. This guide explains how to add a logo and banner to your store and how to customise your 'About Us' page.
- [Mayzing Store Supported Delivery Locations](https://help.mayzing.com/en/articles/19-mayzing-store-supported-delivery-locations): Your Mayzing store is able to fulfil orders in Most of Europe, North America, and Australia. The full list of locations can be found below.
- [Selecting a store currency and region](https://help.mayzing.com/en/articles/34-selecting-a-store-currency-and-region): The store region you select determines which print providers you can source products from, the destinations your orders can be shipped to, and the currency you sell in. Keep in mind that each location is associated with one currency and cannot be changed after the store is created.
- [How to delete a store](https://help.mayzing.com/en/articles/35-how-to-delete-a-store): There may be a time you wish to delete a store that is no longer being used in order to clean up your dashboard. To do this follow the below steps
- [GPSR Compliance](https://help.mayzing.com/en/articles/57-gpsr-compliance): On 13 December 2024, the new General Product Safety Regulation (GPSR) came into force, introducing modernised safety standards for products sold in the European Union. The regulation applies to all products placed on the market from today that are reasonably expected to be used by consumers and are not already covered by specific EU compliance legislation.

## Connecting a domain

Learn how to connect your own domain name to the Mayzing platform

- [Connect a new custom domain to your store](https://help.mayzing.com/en/articles/2-connect-a-new-custom-domain-to-your-store): To connect a domain to the Mayzing platform, please follow the below steps. You can watch the video which takes you through all the steps.
- [Manually connect your domain to your Mayzing store](https://help.mayzing.com/en/articles/32-manually-connect-your-domain-to-your-mayzing-store): If you are using a domain provider that our automated domain connection does not yet integrate with, then you will need to manually enter the records on your domain provider’s site.
- [Preparing to Switch your existing domain to Mayzing](https://help.mayzing.com/en/articles/33-preparing-to-switch-your-existing-domain-to-mayzing): In order to move an existing domain from a different platform to the Mayzing platform. You will need to follow the below steps.

## Designing Products

Learn how to design products quickly and easily with our powerful builder engine

- [Creating a Custom Text product](https://help.mayzing.com/en/articles/14-creating-a-custom-text-product): Allowing buyers to customize elements of your product really allows them to personalize the products, increasing your sales opportunities. This guide provides a step-by-step approach to add a custom text layer to a product in your store.
- [Creating a Custom Image Product](https://help.mayzing.com/en/articles/38-creating-a-custom-image-product): This Video guide provides a step-by-step approach to create a multi layer product including a custom image shape on your store. Allowing buyers to customize elements of your product really allows them to personalize the products, increasing your sales opportunities.
- [Creating a Product with multiple layers](https://help.mayzing.com/en/articles/37-creating-a-product-with-multiple-layers): Allowing buyers to customize elements of your product really allows them to personalize the products, increasing your sales opportunities. This guide provides a step-by-step approach to create a product with multiple layers on your store.
- [Creating a Custom Image Product with a Frame](https://help.mayzing.com/en/articles/39-creating-a-custom-image-product-with-a-frame): This Video guide provides a step-by-step approach to create a multi layer product including a framed image on your store. Allowing buyers to customize elements of your product really allows them to personalize the products, increasing your sales opportunities.
- [Creating a Custom Image Mug with a frame](https://help.mayzing.com/en/articles/40-creating-a-custom-image-mug-with-a-frame): Allowing buyers to customize elements of your product really allows them to personalize the products, increasing your sales opportunities. This guide provides a step-by-step approach to create a multi layer mug including a framed image on your store.
- [Creating a frame in Photoshop](https://help.mayzing.com/en/articles/41-creating-a-frame-in-photoshop): You can create a frame for using with custom images to make really creative products. Use the video guide below to help you do this.
- [Products that will work with a frame](https://help.mayzing.com/en/articles/42-products-that-will-work-with-a-frame): Certain products will work very well with a frame matched to the colour of the product. These products can be found below.
- [Colours and HEX Codes that work with a frame](https://help.mayzing.com/en/articles/43-colours-and-hex-codes-that-work-with-a-frame): In order to build out your frames. You need to ensure that you match the HEX colour exactly. Please use the colours in the below table to do so.
- [Managing Garment and Text / Image Colour Clashes](https://help.mayzing.com/en/articles/44-managing-garment-and-text-image-colour-clashes): Whilst creating a new campaign with your images or text is very simple to do. There are times when you need to change the colour of the image / text because it won't show up on a shirt correctly. For example black text on a black or dark garment. or white text on a white garment.
- [DTF Printing Design Guide](https://help.mayzing.com/en/articles/45-dtf-printing-design-guide): When designing artwork for products, there are a few key considerations to ensure your designs print beautifully with Direct-to-Film (DTF) technology. Certain design elements, like transparent soft edges or partially opaque layers, can cause unexpected results.
- [Designing Artwork for Hybrid DTF / DTG Printing](https://help.mayzing.com/en/articles/46-designing-artwork-for-hybrid-dtf-dtg-printing): When designing artwork for products, there are a few key considerations to ensure your designs print correctly using Hybrid DTF / DTG technology. Because Hybrid printing combines Direct-to-Film transfers with Direct-to-Garment ink application, certain design elements, especially transparency and soft effects, can lead to unexpected results.

## Creating & managing campaigns

Get the tools you need to launch and manage Campaigns.

- [Creating a new campaign for your store](https://help.mayzing.com/en/articles/3-creating-a-new-campaign-for-your-store): This guide shows you how to create a new campaign for your store
- [How to edit a Campaign on your Mayzing store](https://help.mayzing.com/en/articles/7-how-to-edit-a-campaign-on-your-mayzing-store): On the Mayzing platform, you have the freedom to edit all aspects of your campaign, which includes altering products, colours, adding or removing artwork, adjusting custom text, changing prices, modifying product names and descriptions, and more. This guide shows you how to modifying an existing campaign.
- [Change Campaign Cover Product](https://help.mayzing.com/en/articles/6-change-campaign-cover-product): When you set up a campaign with multiple products. The Platform will choose the first product on your campaign as the cover product. It may be that you wish to change which product it chooses as your cover product.
- [Using tags to manage dynamic collections](https://help.mayzing.com/en/articles/89-using-tags-to-manage-dynamic-collections): This guide shows you how to create a campaign with a tag. Add tags to existing campaigns. And create your dynamic collection.
- [How to create collections](https://help.mayzing.com/en/articles/4-how-to-create-collections): When you have a number of products on your store, you may wish to gather those campaigns in to collections. This allows your buyers to click on these, and show the items you have selected within that collection. This guide takes you through the steps to create a collection.
- [How to create sub collections](https://help.mayzing.com/en/articles/69-how-to-create-sub-collections): Sub-collections are a great way to group items on your store in to a theme and product type. This guide takes you through how to create a sub-collection for your store, and to add campaigns to that sub-collection.
- [Using the Bulk Clone Tool](https://help.mayzing.com/en/articles/9-using-the-bulk-clone-tool): Bulk cloning is a great way to create multiple campaigns at once, based off a campaign you have already created. It will clone all of its products, the pricing, and the mockups, with the new artwork you have created. You can bulk clone for up to 50 new pieces of artwork at a time.
- [How to use Custom Product Images (Mockups)](https://help.mayzing.com/en/articles/64-how-to-use-custom-product-images-mockups): This guide takes you through how to use Custom Mockups on your Mayzing store.
- [Custom Product Images (Mockups) Overview](https://help.mayzing.com/en/articles/65-custom-product-images-mockups-overview): Custom Product Images (Mockups) allow users to upload their own product images to use to advertise their products and design. This provides greater creative freedom, such as using lifestyle photography, branded product shots, or imagery not included in the Mayzing Mockup library.
- [Catalog Export for Meta Dynamic Ads](https://help.mayzing.com/en/articles/70-catalog-export-for-meta-dynamic-ads): Scaling your Meta campaigns just got a whole lot easier. You can now export your product catalog directly from Mayzing, and use it to run high-performing Dynamic Ads on Meta at scale.
- [Adding DTF products to an Existing Campaign](https://help.mayzing.com/en/articles/71-adding-dtf-products-to-an-existing-campaign): Mayzing have added DTF technology as an option for printing garments. DTF delivers extra-bold, vibrant colors that really make designs pop.
- [Using the Bulk Price Edit Tool](https://help.mayzing.com/en/articles/72-using-the-bulk-price-edit-tool): From time to time you may wish to increase your prices. Rather than going in to every single campaign. You can now use the new bulk price edit tool.
- [How to hide a campaign from your Store](https://help.mayzing.com/en/articles/73-how-to-hide-a-campaign-from-your-store): From time to time you may want to hide a product from your store rather than deleting it, so it can be added back to your store quickly at a later date. In order to do this, follow the below steps.
- [How to create collections using the bulk clone tool](https://help.mayzing.com/en/articles/74-how-to-create-collections-using-the-bulk-clone-tool): When you want to create large numbers of campaigns quickly, you can use the bulk cone tool. To keep everything organised, you can use the file names in order to sort everything in to collections automatically.
- [How to delete a campaign](https://help.mayzing.com/en/articles/75-how-to-delete-a-campaign): From time to time it is good practice to delete campaigns that you are no longer using, or have no plans to ever use again.

## Discounts and sales strategies

Learn how to apply discounts and sales strategies for you Mayzing store

- [New Scalable Promotions Feature - Overview](https://help.mayzing.com/en/articles/92-new-scalable-promotions-feature-overview): A simpler, more scalable way to manage your promotions
- [Creating a Store Discount](https://help.mayzing.com/en/articles/94-creating-a-store-discount): This article will show you how to create a Store discount.
- [Creating a Campaign Discount](https://help.mayzing.com/en/articles/96-creating-a-campaign-discount): Campaign discounts allow you to offer global or targeted discounts on products across selected Campaigns and collections.
- [Creating an Upsell cart booster](https://help.mayzing.com/en/articles/95-creating-an-upsell-cart-booster): This article will show you how to create an Upsell cart booster.
- [Creating a Cross-sale Promotion](https://help.mayzing.com/en/articles/97-creating-a-cross-sale-promotion): This article will show you how to create a Cross-sale promotion.
- [Creating a storewide discount on your Mayzing store - Legacy](https://help.mayzing.com/en/articles/11-creating-a-storewide-discount-on-your-mayzing-store-legacy): Storewide discounts can be a great way to boost sales, attract new customers, and reward loyal buyers. In Mayzing, storewide discounts can be either a certain percentage off or free shipping for all products across your store. Here's how to set up a storewide discount:
- [Create a Targeted Discount on your Mayzing store - Legacy](https://help.mayzing.com/en/articles/12-create-a-targeted-discount-on-your-mayzing-store-legacy): You may wish to create a discount on your store that is only available to a specified group of people. The guide below will walk you through how to create this discount.
- [Creating a free shipping discount on your Mayzing store - Legacy](https://help.mayzing.com/en/articles/47-creating-a-free-shipping-discount-on-your-mayzing-store-legacy): Free shipping discounts can be a great way to boost sales, attract new customers, and reward loyal buyers. Here's how to set up a free shipping discount:
- [Guide to setting up in-cart upsell on your Mayzing store - Legacy](https://help.mayzing.com/en/articles/48-guide-to-setting-up-in-cart-upsell-on-your-mayzing-store-legacy): Setting up in-cart upsell in your Mayzing store can help to increase sales by offering an additional product from the same campaign at a discounted rate, thereby increasing the average order value.
- [Setting up a cross-sell on your Mayzing store - Legacy](https://help.mayzing.com/en/articles/49-setting-up-a-cross-sell-on-your-mayzing-store-legacy): Setting up cross-sell on your Mayzing store can boost sales by suggesting additional campaigns to your buyers at a discounted rate. This can increase the average order value and overall revenue. You can select up to four cross-sell products per campaign.

## Orders & Payouts

Learn how to manage and track your orders and payouts.

- [Requesting a Payout](https://help.mayzing.com/en/articles/13-requesting-a-payout): Once you have racked up enough sales, you’ll want to withdraw your profits. To do this follow this guide. Please note, that profits will be added to your wallet after the 24 hour window we give to your buyer to make changes to their order.
- [Requesting a Payout to Paypal](https://help.mayzing.com/en/articles/20-requesting-a-payout-to-paypal): Once you have racked up enough sales, you’ll want to withdraw your profits. To do this follow the below steps. Please note, that profits will be added to your wallet after the 24 hour window we give to your buyer to make changes to their order.
- [Requesting a Payout via Bank Transfer](https://help.mayzing.com/en/articles/21-requesting-a-payout-via-bank-transfer): Once you have racked up enough sales, you’ll want to withdraw your profits. You may want to have this paid out direct to your bank account.
- [Requesting a Payout via PingPong](https://help.mayzing.com/en/articles/91-requesting-a-payout-via-pingpong): Once you have racked up enough sales, you’ll want to withdraw your profits. You may want to have this paid out to your PingPong account.
- [Connecting your Payoneer Wallet](https://help.mayzing.com/en/articles/24-connecting-your-payoneer-wallet): In order to withdraw your profits. You can connect your Mayzing account to a Payoneer account. It's really simple to do. Just follow the below steps
- [Changing your Payoneer Payout Account](https://help.mayzing.com/en/articles/23-changing-your-payoneer-payout-account): There may be a time that you wish to change the Payoneer account you withdraw your profits to. In order to do this you need to remove the existing account. You can follow this article to do this.
- [Changing Your Payout Currency](https://help.mayzing.com/en/articles/22-changing-your-payout-currency): This guide shows you how to change your payout currency. This change means any future sales will fill up the wallet of the new currency you have selected.

## Analytics and Data Tracking

This section shows you how to add tracking and analytics to your store. This allows you to use the powerful tracking data provided by each of the platforms.

- [Setting up Meta (Facebook) Tracking for Your Mayzing Store](https://help.mayzing.com/en/articles/10-setting-up-meta-facebook-tracking-for-your-mayzing-store): Connecting your Meta Pixel and Conversions API (CAPI) helps you understand how buyers interact with your store, so you can measure ad performance accurately and improve campaign results.
- [How to verify your domain with Meta](https://help.mayzing.com/en/articles/90-how-to-verify-your-domain-with-meta): The most reliable method is to add a DNS TXT record through whichever provider manages your domain’s DNS.
- [Setting up and obtaining your Google Analytics 4 tracking code for your Mayzing store](https://help.mayzing.com/en/articles/25-setting-up-and-obtaining-your-google-analytics-4-tracking-code-for-your-mayzing-store): This guide will walk you through the steps needed to set up a Google Analytics 4 (GA4) account and obtain your GA4 tracking code (also known as a Measurement ID), which you can then connect to your Mayzing Store.
- [Connect your store to TikTokPixel](https://help.mayzing.com/en/articles/50-connect-your-store-to-tiktokpixel): This guide will walk you through the steps needed to set up a TikTok pixel which you can then connect to your Mayzing Store. This will help to track user interactions and measure the effectiveness of your TikTok ads.
- [Setting up referral links using Google Analytics (GA4)](https://help.mayzing.com/en/articles/51-setting-up-referral-links-using-google-analytics-ga4): This guide will walk you through how to create unique links for your affiliates/referrers to share so that you can track the performance, and reward them accordingly.

## Account & Team Management

This group of articles helps you through the creation and management of a team, and how to manage your account

- [Creating a new team in your Mayzing account](https://help.mayzing.com/en/articles/15-creating-a-new-team-in-your-mayzing-account): Mayzing offers two types of sub-accounts: "Personal Accounts" and "Team Accounts". By default, your profile will be set to a Personal Account when you first create it. We recommend creating your stores under a Team Account for enhanced collaboration and store management.
- [Inviting a new team member](https://help.mayzing.com/en/articles/28-inviting-a-new-team-member): Adding team members allows you to share the work of setting up and managing your store. This guide shows you how to add a new team member.
- [Modifying an existing member’s permissions](https://help.mayzing.com/en/articles/29-modifying-an-existing-member-s-permissions): You may wish to modify the permissions of one of your team members. To do this follow the steps below.
- [Removing a Team Member](https://help.mayzing.com/en/articles/30-removing-a-team-member): If you wish to remove one of your team members, follow the steps below.
- [Team Permissions](https://help.mayzing.com/en/articles/31-team-permissions): The article will help you to choose the right role for your team members to ensure they have the right permissions for the job you want them to do.
- [Forgotten your password](https://help.mayzing.com/en/articles/26-forgotten-your-password): If you have forgotten your password, and you wish to reset it. The steps are very simple.
- [Changing your password](https://help.mayzing.com/en/articles/27-changing-your-password): If you wish to change your password, or you feel that your password may be compromised. Follow these steps to change your password.

## Direct Fulfilment - Shopify, CSV and TikTok

This library documents how to use direct fulfilment methods with Mayzing

- [Shopify, TikTok & CSV - Paying for & Fulfilling an Order](https://help.mayzing.com/en/articles/61-shopify-tiktok-and-csv-paying-for-and-fulfilling-an-order): When one of your customers has made a purchase from your TikTok shop. You will need to pay for it on the Mayzing dashboard, so that the order can be sent to our printers for fulfilment. In order to do this, follow the steps below.
- [Shopify, TikTok & CSV - Setting your Order Approval preference.](https://help.mayzing.com/en/articles/81-shopify-tiktok-and-csv-setting-your-order-approval-preference): This guide shows you how to set you order approval preferences
- [Shopify, TikTok & CSV - Setting or Changing your Payment Method](https://help.mayzing.com/en/articles/78-shopify-tiktok-and-csv-setting-or-changing-your-payment-method): In order to push your customers order through to fulfilment, they need to be paid for and approved. In order to do this, you will need to set a payment method. To do this follow the below steps.
- [Shopify, TikTok & CSV - Adding Payoneer as a payment method](https://help.mayzing.com/en/articles/66-shopify-tiktok-and-csv-adding-payoneer-as-a-payment-method): In order to push your customers order through to fulfilment, they need to be paid for and approved. In order to do this, you will need to set a payment method. This article will show you how to connect your Payoneer account as a payment method.
- [Shopify, TikTok & CSV - Inventory Management](https://help.mayzing.com/en/articles/62-shopify-tiktok-and-csv-inventory-management): Whilst Mayzing maintains a robust supply chain with regional redundancy and strives to ensure catalog items are always in stock, there may still be occasions where certain variants become temporarily unavailable (out of stock). Inventory Management gives you clear, actionable visibility of stock across your connected sales channels (Shopify, TikTok Shop) and lets you control availability directly from Mayzing.
- [Shopify, TikTok & CSV - VAT & Billing Information Setup](https://help.mayzing.com/en/articles/55-shopify-tiktok-and-csv-vat-and-billing-information-setup): This guide shows you how to setup VAT and Billing Info specifically for Direct Fulfilment channels (Shopify, CSV uploads, etc.) on our platform.
- [Shopify, TikTok & CSV - GPSR Compliance](https://help.mayzing.com/en/articles/56-shopify-tiktok-and-csv-gpsr-compliance): On 13 December 2024, the new General Product Safety Regulation (GPSR) came into force, introducing modernised safety standards for products sold in the European Union. The regulation applies to all products placed on the market from today that are reasonably expected to be used by consumers and are not already covered by specific EU compliance legislation.

## Direct Fulfilment - Shopify, CSV and TikTok > Shopify

This library documents how to set up, maintain, and fulfil orders for your Shopify store

- [Shopify - Connect Your Store to Mayzing](https://help.mayzing.com/en/articles/16-shopify-connect-your-store-to-mayzing): In order to connect your Shopify store to a Mayzing store you will need to create your store on Shopify first. Once you have done this, you will be on your Shopify dashboard.
- [Shopify - Create a Product](https://help.mayzing.com/en/articles/17-shopify-create-a-product): Once your Shopify store has been connected to your Mayzing store, you are ready to build some products.
- [Shopify - Create a customisable product](https://help.mayzing.com/en/articles/76-shopify-create-a-customisable-product): Once your Shopify store has been connected to your Mayzing store, you are ready to build some products. In this guide we’ll show how to create a customizable product, which your Buyers can personalize by adding their own text, or their own images.
- [Shopify - Hiding Products in your store](https://help.mayzing.com/en/articles/67-shopify-hiding-products-in-your-store): From time to time you may want to hide a product from your store rather than deleting it, so it can be added back to your store quickly at a later date. In order to do this, follow the below steps.
- [Shopify - Paying for & Fulfilling an Order](https://help.mayzing.com/en/articles/77-shopify-paying-for-and-fulfilling-an-order): When one of your customers has made a purchase. You will need to pay for it on the Mayzing dashboard, so that the order can be sent to our printers for fulfilment. In order to do this, follow the steps below.
- [Shopify - Set your shipping rates](https://help.mayzing.com/en/articles/79-shopify-set-your-shipping-rates): This guide will show you how to set your shipping rates in Shopify.
- [Shopify - Setting Your Shipping Zones](https://help.mayzing.com/en/articles/80-shopify-setting-your-shipping-zones): This guide will show you how to set your shipping rates in Shopify.
- [Shopify - Adding a Size Guide](https://help.mayzing.com/en/articles/83-shopify-adding-a-size-guide): This guide will show you how to add a size guide to your Mayzing products in Shopify.
- [Shopify - Out of stock process (replace product)](https://help.mayzing.com/en/articles/84-shopify-out-of-stock-process-replace-product): How to deal with out of stock products
- [Shopify - Out of stock process (remove product)](https://help.mayzing.com/en/articles/85-shopify-out-of-stock-process-remove-product): This guide shows you how to remove a product from an order when it is out of stock
- [Shopify - Modifying an Unpaid Order](https://help.mayzing.com/en/articles/86-shopify-modifying-an-unpaid-order): This guide shows you how to modify an unpaid order
- [Shopify - Using Teeinblue](https://help.mayzing.com/en/articles/87-shopify-using-teeinblue): How to use TeeInBlue with Mazying on Shopify
- [Shopify - Create collections using tags](https://help.mayzing.com/en/articles/88-shopify-create-collections-using-tags): In Shopify, you can create collections so you can market groups of products. Using the tag function in your product builder makes this really quick and easy.
- [Shopify - Mapping Your Existing Products to Mayzing (External Product Mapping)](https://help.mayzing.com/en/articles/93-shopify-mapping-your-existing-products-to-mayzing-external-product-mapping): This guide will walk you through how to map your existing Shopify products to new Mayzing products

## Direct Fulfilment - Shopify, CSV and TikTok > CSV Fulfilment

Guides on how to use our service for fulfilment by CSV

- [CSV Order Import](https://help.mayzing.com/en/articles/8-csv-order-import): The Import Orders feature provides a straightforward way to create multiple orders at once, by uploading a single spreadsheet file in CSV (Comma-Separated Values) format. The spreadsheet contains all the information needed to fulfil the order – items, quantities, design files, shipping address etc. This tool is ideal for merchants or teams who handle a large volume of orders, or have orders from another store or platform that they wish to fulfil on Mayzing, as it helps streamline tasks that would otherwise require manual data entry or individual updates.

## Direct Fulfilment - Shopify, CSV and TikTok > TikTok

This section provides all the guide you need to set up your TikTok shop to work with Mayzing fulfilment

- [TikTok UK Prerequisite](https://help.mayzing.com/en/articles/58-tiktok-uk-prerequisite): This is the first part of setting up TikTok shop on Mayzing
- [TikTok UK Create a store](https://help.mayzing.com/en/articles/59-tiktok-uk-create-a-store): This guide takes you through how to create and connect a TikTok Shop and a Mayzing Store
- [TikTok Create a Product](https://help.mayzing.com/en/articles/60-tiktok-create-a-product): This guide takes you through creating a product and publishing it to your TikTok store
- [TikTok Hiding Products In Your Store](https://help.mayzing.com/en/articles/63-tiktok-hiding-products-in-your-store): From time to time you may want to hide a product from your TikTok shop, rather than deleting it, so it can be added back to your store quickly at a later date. In order to do this, follow the below steps.

## Direct Fulfilment - Shopify, CSV and TikTok > Direct Fulfilment Refunds & Reprints

This section will guide you through the refund and reprint process for direct fulfilment orders

- [Shopify, TikTok & CSV - Request A Refund](https://help.mayzing.com/en/articles/52-shopify-tiktok-and-csv-request-a-refund): This guide takes you through how to create a refund request
- [Shopify, TikTok & CSV - Request A Reprint](https://help.mayzing.com/en/articles/54-shopify-tiktok-and-csv-request-a-reprint): This guide takes you through how to create a reprint request

## Direct Fulfilment - Shopify, CSV and TikTok > Direct Fulfilment Supported Countries, States & Codes

This section shows you all of the support countries for direct fulfilment, and relevant information such as state codes, and local currencies

- [Shopify & CSV - Supported and Unsupported Countries](https://help.mayzing.com/en/articles/18-shopify-and-csv-supported-and-unsupported-countries): Through our printer network, we are able to ship to almost 150 countries. However there are a list of countries that our carriers are unable to deliver to. To confirm the countries you plan to sell to are supported. Please check the below lists.
- [Shopify & CSV - State Codes](https://help.mayzing.com/en/articles/53-shopify-and-csv-state-codes): This is the list of Countries with supported states and the state codes.

## Optional

- [Trung tâm trợ giúp (vi)](https://help.mayzing.com/vi/llms.txt)
- [مركز المساعدة (ar)](https://help.mayzing.com/ar/llms.txt)